Jay D. Lochner

127 Kingbrook Road

Linthicum, MD  21090-1949

(410) 694-0201      mailto:jay@familypolka.com


Jay is a very dedicated Windows engineer with a tremendous work ethic. He is capable of focusing on, and addressing, multiple issues while under pressure. He possesses significant hardware and datacenter implementations skills, in addition to his windows admin skills. He would make an excellent addition to any operations team.

-Thomas Halligan, Systems Engineer III (Windows/Unix), Verizon Business




Operating systems:


MS-DOS, Windows 95/98/XP/Vista/Win7, Windows NT 4.0/2000/2003/2008 server

Clustering, Exchange, Active Directory, SQL, SharePoint





Build servers: Integrate, rack, cable, install O/S, applications and configure

Install/upgrade network adapter cards, HBAs, hard drives, CPUs and memory

Cabling and troubleshooting printers, scanners and USB devices





MS Back Office, MS Office 2000/2003/2007/2010, WordPerfect, Web Publisher, HMTL Pad,

Veritas NetBackup, cluadmin, Netscape (iPlanet), WebTrends, FTP, pcAnywhere

and some Morello and WebLogic



GWBASIC, FORTRAN, Pascal, Assembly, HTML 3.2/4.0


I have a Windows 2003 computer network consisting of a Domain Controller w/IIS, Exchange and a File server with XP, Vista and Win7 clients connected by 10/100 Mbps Ethernet router/hub with two shared printers, scanner and digital camera. Also working on virtual machines using Virtual PC and Server 2008 Hyper-V, and dual booting Linux on my lab computer, (ESXi won’t load.)





Over nine years of data center support for enterprise clients; who had 30+ servers utilizing HA clusters, application servers and load balanced web servers. I am experienced with trouble shooting website outages on load balanced servers, cluster and database administration, and supporting Exchange and SharePoint.  I am self-motivated and detail oriented in the working environment with strong analytical and logistic abilities. I desire to utilize and enhance my application and system computer skills by continuing to increase my knowledge of support and trouble shooting on Windows server 2003/2008 networks. I proactively look for patterns that may cause problems and anticipate the development of serious issues.





Senior Windows System Administrator

Family Polka Enterprises, Linthicum Heights, MD                                                                 

7/16/2012 - Present

           Maintain and support the servers and network of the Family Polka Program's website. Server roles include: Active Directory (Domain Controller), Exchange, IIS, SQL and a file server. The network is locked down, giving only read access to the websites and the FTP site; which also uses IP restrictions to keep the hackers out.  


Veritas NetBackup and Recovery Administrator

Koniag Services, Inc., Woodlawn, MD                                                                                 

4/13/2011 – 7/16/2012

        Contractor at Social Security Administration supporting seven remote sites around the country. Monitor daily backups and troubleshoot any failures or issues. Track and monitor shipping of tapes between the sites and Iron Mountain. Resolved several chronic backup failures due to a tech refresh, and more that were outside of my SOW. Identified and resolved issues of excessive tape usage, logging and disk space usage. This position requires an active Public Trust Certificate.


 Unemployed after layoff                                                                                                     6/28/2010 - 4/12/2011


Internet Systems Administrator - Windows Technical Operations

Verizon Business, Beltsville, MD                                                                                         

2004 - 6/27/2010

           Digex was bought out by WorldCom/MCI in 2004, which was then absorbed by Verizon Business in 2005; this is continued employment. Duties include Tier II support of Windows 2000, 2003 and 2008 servers, with some legacy NT boxes. Responsibilities include troubleshooting problems with IIS, DNS, WINS, DHCP, TCP/IP, server administration, Active Directory, SQL, Exchange and application support for WebTrends, pcAnywhere and Rockliffe. Build, configure, rack and cable servers in the farm. Support of HA database clusters for SQL, Exchange, and SharePoint; using either local external storage arrays (HP MSA1500/30) or SANs (3Par & Clariions). Identify hardware failures and replace CPUs, RAM and hard drives as needed. Supported virtual machines using VMware on ESX servers. Add/remove servers from Veritas NetBackup, troubleshoot failed backups and performed restores. Server administration in the farms was done via Citrix gateway servers using RSA authentication. Other duties included doing scheduled maintenance of upgrading hardware/software and patching servers, checking the servers in the farm for any fault lights and investigating the cause of any outages. This position was outsourced to India.


Support Center Technician

Digex, Inc., Beltsville, MD                                                                                                    

2001 - 2004

           Network and Internet support for managed web hosting on 1,500 servers located in 6 data centers around the world. Troubleshooting skills include: basic network administration, IIS configuration, DNS setup and modifications, firewall rulesets, local and distributed director, connectivity, and supporting applications. Responsible for independent support of Tier 1 issues: reboots, start/stop services, reset Terminal Service and pcAnywhere connections, and administrative server maintenance. Daily follow up with clients to ensure resolution of all issues. Provide support to Account Managers, Unix and Windows technicians, and other departments. This position is also responsible for updating client information and taking orders for memory/hard drive upgrades, IP addresses, VeriSign certificates and monitoring.





MCP+I, MCSE     

UMBC Computer Certification Training Center

102 credits towards BS in Computer Science, GPA 3.54         

UMBC, Catonsville, MD

Associates in Arts, Public and Business Administration

Anne Arundel Community College, Arnold, MD





Eagle Scout, Boy Scouts of America

Red Cross Lifesaving, Scout Lifeguard

Internet Radio Program on polkajammernetwork.org